Privacy

This privacy policy describes how we handle the personal data provided by our users. We collect, store in data files, use, and share such personal data to help the SotograndeGuide.com website (“SotograndeGuide.com”) work and to keep it safe (details below). SotograndeGuide.com acting itself and through its subsidiaries, is the “data controller” of such personal data. When you access SotograndeGuide.com (and in particular when you provide us with your personal data) you accept the conditions provided in this policy and grant your consent to SotograndeGuide.com in order to carry out the data processing provided herein). This policy is effective 01/01/2017.

COLLECTION. Information posted on SotograndeGuide.com is obviously publicly available. Our servers are located in the United States and in the European Union. Therefore, if you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers in the United States and European Union. We collect and store in data files the following personal data:

email address, physical contact information, and (depending on the service used) sometimes phone numbers;
computer sign-on data, statistics on page views, traffic to and from SotograndeGuide.com and ad data (all through cookies – you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site);
other information, including users IP address and standard web log information.

USE. We use users’ personal information to:

provide our services;
resolve disputes, collect fees, and troubleshoot problems;
encourage safe trading and enforce our policies;
customize users’ experiences, measure interest in our services, improve our services and inform users about services and updates;
communicate marketing and promotional offers to you according to your preferences;
do other things for users as described when we collect the information.

DISCLOSURE. We don’t sell or rent your personal data to third parties for their marketing purposes without your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other’s rights, or protect anyone’s rights, property, or safety. We may also share your personal information to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you’ve requested their services.

USING INFORMATION FROM SotograndeGuide.com. You may use personal information gathered from SotograndeGuide.com only to follow up with another user about a specific listing, not to send spam or collect personal data from someone who hasn’t agreed to that.

COMMUNICATIONS AND EMAIL TOOLS. You agree to receive marketing communications from us and our partners, unless you tell us that you prefer not to receive such communications. If you don’t wish to receive marketing communications from us, simply indicate your preference by following the directions provided with the communication.

You may not use our site or communication tools to harvest addresses, send spam or otherwise breach our Terms of Use or Privacy Policy. We may automatically scan and manually filter messages sent via our communication tools for malicious activity or prohibited content, but we do not permanently store such messages. If you use our tools to send content to a friend, we don’t permanently store your friends’ addresses or use or disclose them for marketing purposes. To report spam from other users, please contact Customer Support.

ACCESS, MODIFICATION, CANCELLATION AND OBJECTION. You can access, modify, cancel most of your personal data or object to any processing of such personal data by reviewing your posting or account status page. Contact Customer Support to review any personal data we store that is not available on SotograndeGuide.com. There may a charge associated with such requests but these will not exceed the amounts permitted by law. We cancel personal data when we no longer need it for the purposes we described earlier. We retain personal data as permitted by law to resolve disputes, enforce our policies; and prevent bad guys from coming back.

SECURITY. We use lots of tools (encryption, passwords, physical security) to protect your personal information against unauthorized access and disclosure, but as you probably know, nothing’s perfect, so we make no guarantees.

GENERAL. We may update this policy at any time, with updates taking effect when you next use SotograndeGuide.com or after 30 days, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal data with another company, but this policy will continue to apply. Send questions about this policy to Customer Support.

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